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There are multiple immigration service offices in Dubai; one of the important GDRFA Dubai offices that provides services to branches of Al Aweer is the Dubai immigration office Al Aweer. The centre is registered with the General Directorate of Residency and Foreigners Affairs – Dubai (GDRFA Dubai) under the name of Public Services Section (Al Aweer Centre). Now it is open every day (6:00 AM to 10:00 PM), and different times are observed during the Ramadan period. This page includes information on the centre’s address, hours, contact information, immigration services available, documents needed, and online services.
| Detail | Information |
| Official branch name | Public Services Section (Al Awir Center) |
| Government authority | GDRFA Dubai |
| Location | Al Awir, Dubai, UAE |
| Normal working hours | Every day, 6:00 AM–10:00 PM |
| Ramadan hours | 7:00 AM–5:00 PM |
| UAE contact number | 800 5111 |
| International number | +971 4 313 9999 |
| amer@gdrfad.gov.ae | |
| P.O. Box | 4333, Dubai |
| Official spelling | Al Awir |
The information on GDRFA’s branch page was updated on 3 September 2026 and is the most up-to-date source for the current branch information.
The Public Services Section (Al Aweer Center) at GDRFA Dubai is often mentioned as the immigration office of Al Aweer. It is not a private visa processing organisation.
GDRFA Dubai is responsible for Dubai’s immigration and residency procedures. It provides a variety of services, including entry permits, residence services, visa operations, violator services, and other residence administration. Each transaction is serviced by a different service channel.
This distinction is important to note because a search for a physical immigration office doesn’t mean that the individual has to visit in person. GDRFA’s online services, smart applications, or authorised service centres facilitate several Dubai immigration transactions.
The UAE Government has confirmedthat Dubai entry permits are valid on the Internet via the website of GDRFA and in the registered service or typing centres.
The official GDRFA directory has the following information about the branch location as Al Aweer, Dubai. It doesn’t have a normal street address on the branch page; the official listing shows the location by the locality and gives contact details.
This is a big point to remember when you are using online maps since third-party mapping services may provide extra locality information and/or address formats. The government facility listing in the Official GDRFA listing should be used as the official reference to identify the government facility.
Use Public Services Section (Al Awir Center) and/or GDRFA Al Awir, instead of just spelling Al Aweer.
Al Awir is the official centre with GDRFA Dubai as its spelling. Al Aweer is a standard spelling of the name that appears on search engines and local maps.
Therefore, an individual seeking “Al Aweer immigration” might be seeking the same GDRFA facility that the government officially calls the Al Awir Center.
Both spellings are used when using maps or online information, and so the location is easier to identify.
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The centre is situated in Al Awir in Dubai on Dubai-Hatta Road. The official listing by the GDRFA confirms the location of Al Aweer,r and current map information shows the government office is situated on Dubai-Hatta Road in Al Rowaiyah Third.
One of the most direct public-transport options is Bus 11 that runs from Al Rashidiya Bus Station to Al Awir Immigration. Bus 11A also goes to Al Awir from Gold Souq Bus Station.
You can search in your navigation app: “General Directorate of Identity and Foreigners Affairs Dubai – Al Awir”. The address mapped is Al Awir – Dubai-Hatta Road – Al Rowaiyah Third – Dubai.
| Transport | Route / Option |
| Bus | Route 11 – Al Rashidiya to Al Awir Immigration |
| Bus | Route 11A – Gold Souq to Al Awir |
| Taxi | Ask for GDRFA Al Awir |
| Car | Dubai-Hatta Road, Al Rowaiyah Third |
Please note: Don’t use “Al Awir Immigration” or “GDRFA Al Awir” to prevent a mistake with other facilities located at Al Awir.
The centre is open every day from 6:00 AM to 10:00 PM. The timings are between 7:00 AM and 5:00 PM during Ramadan. The timings may be different during Eid, public holidays,s or special government announcements;s, it’s advisable to check the latest GDRFA update before going to the site.
| Schedule | Timings |
| Monday–Sunday | 6:00 AM – 10:00 PM |
| Ramadan | 7:00 AM – 5:00 PM |
Yes. The centre will be open on Saturday and Sunday as usual. Some services, however, might require a different type of service or processing option.
GDRFA Dubai offers a variety of immigration and residency services; however, the availability of a specific transaction at Al Awir must be verified before visiting the office.
Typical categories that relate to Dubai immigration include:
The requirements and available channels for an individual transaction can be determined from the service catalogue of the GDRFA.
GDRFA Dubai offers services in the field of residence permits, as well as entry permits. In some cases, applicants can access digital services or an authorised service centre, rather than going to a government centre.
Dubai visa applications can be submitted online via the GDRFA website or offline by registered typing or typing services.
So, for any person seeking the physical centre for a typical visa application, it is important to first see if such an application can be made online.
In addition, Dubai immigration offers solutions to the cancellation of visas and residence permits.
Requirements are dependent on the type of permit, sponsor, and conditions. Digital service information should be confirmed prior to making a cancellation request or visiting a centre via GDRFA.
Wherever possible, the online option can replace a visit as GDRFA offers digital processing. GDRFA also mentions its online channels for Dubai immigration with the UAE Government.
The Violators and Foreigners Follow-up area is especially important for those with residency issues, issues of deportation, and others with issues related to their immigration status.
In the past, GDRFA has identified Al Awir as a place where certain services are provided for immigration violators. Al Awir Centre was mentioned for some of the visa violation-related procedures, such as fingerprinting and departure permits, for which the UAE’s 2024 visa amnesty programme marked the centre, said GDRFA.
It should not be taken as a signal that all current immigration violations should be dealt with at Al Awir. Assessment procedures and assessment sites may change following a programme.
In case of an ongoing violation, please consult the relevant GDRFA service before travelling and contact the authority.
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Yes. GDRFA Dubai offers online services for relevant visa information to the owners of Dubai visas.
The UAE Government announces that once a permit or a residence visa for Dubai is granted, the validity of the same can be verified through the website of GDRFA Dubai. It also has a telephone number known as GDRFA to call from within the UAE (800-5111) and outside the UAE (+971-4-313-9999).
This is helpful when you simply want to verify:
Looking online first will help to gauge if a face-to-face visit is really required.
There is no one-size-fits-all package of documents for any immigration transaction. The specific documents needed will vary based on the nature of the services and the applicant’s situation.
Therefore, don’t use a standard checklist from an unofficial site.
The passport, Emirates ID, visa or residence information, and relevant supporting documents related to the visa application are among the required documents for many immigration transactions. The exact specifications will have to be extracted from the official GDRFA service page in connection with the transaction.
For instance, each GDRFA service has different documentation requirements. This is why we need to first identify the service before preparing paperwork.
Other documentation may be needed if there is a sponsor, an employer, a cancellation, violation, or departure procedure involved in the transaction.
The official branch listing does not make the assumption of a universal appointment requirement for all services at the Al Awir Centre; it does provide where they are located, their contact information, and their hours of operation.
Some of the GDRFA’s service processes are described as a process that would take place in person with the use of an automated “queue ticket” instead of a typical appointment.
Do not presume that an appointment or walk-in visit is applicable to all cases, as needs vary by transaction.
The best practice is to check on the individual GDRFA service page or contact the authority before travelling.
These are the official GDRFA contact details for the Public Services Section:
Toll-free: 800 5111
International: +971 4 313 9999
Email: amer@gdrfad.gov.ae
P.O. Box: 4333, Dubai, UAE
For those within the UAE who need clarity on Dubai immigration services, the number 800 5111 is the most valuable. This is the number for Dubai visa enquiries for the UAE Government.
The International Number is +971 4 313 9999 (outside the UAE).
Online Services vs Visiting Al Awir
One of the most crucial choices is whether your transaction really needs to be conducted face-to-face.
The UAE Government currently has several channels on offer for obtaining Dubai visas and entry permits, such as the UAE Government website (GDRFA), Dubai Now, and registered typing/service centres.
For this reason, a physical visit might be unnecessary for a qualifying electronic transaction.
| Situation | First option to consider |
| Checking Dubai visa validity | GDRFA online service |
| Applying for an eligible entry permit | GDRFA online channel or authorised service centre |
| Routine eligible transaction | Digital service or Amer/service centre |
| Case-specific immigration issue | Confirm with GDRFA |
| Violator or departure matter | Check the applicable GDRFA procedure first |
The table is a useful tool to differentiate the immigration authority from the physical location. Not all GDRFA services are branch-specific.
The first error is to look for an immigration office and only then figure out what services are required.
The more desirable way is to recognize the transaction first.
For instance, if one wishes to check the validity of a Dubai visa, he or she may not have to move a mile, as GDRFA offers a facility to check the Dubai visa online. Similarly, the UAE Government says Dubai entry permits can be applied for online.
Conversely, a case that concerns a particular immigration restriction, a violator procedure, and/or a government-directed public service will be handled through a different channel.
This separation can help to save visitors time and to avoid them showing up at the wrong centre with missing paperwork.
The Al Aweer immigration office is officially registered by GDRFA Dubai as Public Services Section (Al Aweer Center) in Al Aweer. The centre’s normal operating times are from 6:00 AM until 10:00 PM daily, and during Ramadan time is from 7:00 AM to 5:00 PM daily. But that does not mean that travel is mandatory for all Dubai visa or residency-related matters, as GDRFA has multiple services that can be accessed online and through its authorised service centres. Please check the GDRFA Dubai official directory before traveling to verify the required services and latest information about the branches.
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GDRFA Dubai officially names it the Public Services Section (Al Awir Center) in Al Awir, Dubai.
The centre is open every day from 6 am to 10 pm. If the timing is given, then during Ramadan it will be: 7:00 AM to 5:00 PM.
Yes. The centre is open every day,y including Saturday and Sunday, as listed in the GDRFA.
The official GDRFA listing refers to the centre located in Al Aweer, Dubai, UAE.
For UAE contact details, please call GDRFA Dubai on 800 5111. The international number is +971 4 313 9999.
Yes. The contact details for Dubai-issued visas can be verified using the official Dubai Government Registration of Foreign Agents (GDRFA) online services, which means that a physical visit may not be required.
Yes. Dubai visa and entry permit applications can be made through online services provided by GDRFA Dubai or any other authorised service channels.
